7 Greatest Companies for VoIP Worldwide Calls in 2023

The very best options for voice-over-internet-protocol (VoIP) worldwide calls cater to totally different name volumes, providing companies the choice to have metered and limitless plans. They’ve reasonably priced per-minute expenses and month-to-month subscription charges. With broad nation protection, they permit groups to attach simply with purchasers from varied components of the world. Furthermore, they supply native telephone numbers in a number of places abroad, benefiting firms establishing a robust presence overseas.

Based mostly on our analysis, these are the perfect VoIP for worldwide calls:

• Zoom Telephone: Greatest for decreasing globally distributed groups’ name prices
• RingCentral: Prime decide for securing {hardware} gadgets for worldwide firms
• 8×8: Stable alternative for establishing a digital presence in varied places
• Ooma: Nice possibility for solopreneurs calling overseas
• GoTo Join: Greatest for calling a number of purchasers abroad
• Telephone.com: Prime decide for increasing international presence on a price range
• Nextiva: Stable alternative for the US (U.S.)-based groups managing low worldwide name volumes

Greatest Companies for VoIP Worldwide Calls at a Look

*Ooma’s dwelling telephone plan gives a free model with the acquisition of its Telo system and follows a flat-rate pricing scheme.

Zoom Telephone: Greatest for Decreasing Globally Distributed Groups’ Name Prices

Zoom Telephone is our general greatest answer for VoIP worldwide calls—splendid for firms with a number of places of work abroad, because it gives sturdy home and international calling assist at an reasonably priced worth. Its Choose plan permits companies exterior the U.S. to pay $20 per person for limitless calls inside a particular territory.

The international locations the place Zoom Telephone gives native Public Switched Phone Community (PSTN) companies embody Australia, New Zealand, Japan, Mexico, and Germany. For places of work inserting frequent calls exterior their location, the Choose plan gives a world calling add-on, which comes with limitless calls to 19 international locations for under $10 a month. No matter your bundle, you’ll entry nearly all of the VoIP options Zoom gives.

Whereas this supplier is a wonderful possibility for firms managing communication prices for a number of places of work abroad, its nation protection for limitless calls shouldn’t be as sturdy as different suppliers. It’s restricted to solely 19 abroad places. The very best VoIP for worldwide calls to a number of international locations is GoTo Join, permitting companies to position limitless calls to 50-plus territories.

Zoom Telephone Options

Elevate a name to a Zoom assembly for a extra in-depth dialogue of buyer considerations. (Supply: Zoom)

• Name monitoring: Observe reside calls between brokers and prospects. Use the whisper characteristic to teach service representatives with out the purchasers figuring out. If you should instantly tackle the shopper, choose the barge button.
• Elevate to assembly: Present a extra detailed clarification when addressing a buyer question by changing a telephone name to a video assembly. Choose the “Meet” button from the in-call management choices to start out a session.
• Lock and unlock a name: Maintain different staff members in a shared line group from accessing a reside dialog. Use this characteristic once you’re coping with a extremely confidential buyer concern.

RingCentral: Greatest for Securing {Hardware} Gadgets for Worldwide Corporations

*Save as much as 33% with annual billing; quantity reductions can be found for 50-plus customers.

RingCentral is among the many greatest options for VoIP worldwide calls, because it gives an intensive record of {hardware} gadgets for international groups. The supported telephones embody common manufacturers firms use: Poly, Cisco, Yealink, Avaya, Mitel, and Unify. The enterprise telephone system supplier oversees the native cargo of telephones with region-compliant energy provides.

On high of this, RingCentral International MVP gives public switched phone community (PSTN) companies in over 45 international locations, serving to firms strengthen their native presence abroad. Entry 1,000 minutes of month-to-month regional calling per person. By way of international High quality of Service studies, establish name high quality issues in numerous international locations or areas.

Earlier than subscribing to RingCentral for managing VoIP worldwide calls, word that its web fax characteristic isn’t obtainable within the entry-level plan, which already prices $30 per person. When you don’t need to pay extra for this service, think about Ooma Workplace, as its $19.99 subscription bundle covers digital fax.

RingCentral Options

Park a name on RingCentral and let colleagues tackle a buyer inquiry.
(Supply: RingCentral)

• Digital extensions: Facilitate sooner customer support by permitting callers to connect with the individual or division they want. Assign particular telephone traces to totally different enterprise places. RingCentral permits as much as eight-digit telephone extensions.
• Scorching desking: Let staff members use any telephone in your system and have their distinctive profile settings logged into that system. That is particularly helpful for workers who journey to and from varied firm branches.
• Name park: Put a name on maintain and place it in a communal parking spot to let colleagues take over and tackle the shopper’s concern. The system sends a notification a couple of parked name left unanswered for 5 minutes.

8×8: Greatest for Establishing a Digital Presence in Numerous Abroad Areas

*Save as much as 23% with annual billing. The supplier permits companies to combine and match plans.

8×8 is the perfect worldwide VoIP platform for firms wanting to determine a presence in numerous abroad places, because it gives native telephone numbers in over 100 international locations. Its protection consists of key regional markets, specifically Asia Pacific, Europe, the Center East, Africa, and North and Latin America. A world quantity helps companies construct an area presence whereas letting prospects pay native charges as a substitute of sky-high charges when calling the corporate.

Complementing the sturdy worldwide telephone quantity assist, limitless abroad calls to pick international locations are a part of 8×8’s subscription plans. The most costly bundle covers 48 territories, which embody Australia, Brazil, Greece, Mexico, Norway, and Russia.

One drawback of utilizing 8×8 is that it retains name recordings for 30 days solely once you select the entry-level plan. In the meantime, the worldwide calling VoIP platform Zoom Telephone gives the choice of setting the retention interval to limitless, even in its base-level subscription bundle.

8×8 Options

Create name queues on 8×8 to handle calls extra effectively. (Supply: 8×8)

• Name queue: Put prospects in a digital line as they anticipate an obtainable agent. 8×8’s queues have voicemail bins, giving purchasers the choice to go away a message once they don’t need to anticipate a protracted interval within the queue.
• Three-way calling: Hop on a fast huddle with staff members or purchasers by three-way calling. If you should embody extra individuals, convert the decision right into a video assembly by clicking the “Meet Now” button within the in-call management menu.
• Dialog IQ: Powered by synthetic intelligence (AI), this characteristic generates pattern studies and evaluation, giving companies a peek into buyer engagement. As you establish the commonest consumer considerations and sentiments, create higher communication methods that enhance customer support high quality.

Ooma: Greatest for Solopreneurs Calling Overseas

When you’re searching for the perfect VoIP service for worldwide calls in dwelling workplace operations, Ooma is the perfect answer, as its residential plans present entry to limitless calls to landlines and cell phones in choose international locations. For under $17.99, join with purchasers in 60-plus international locations by way of landline. These places embody Australia, Bahrain, Denmark, Hong Kong, Singapore, and Switzerland.

Whenever you improve to the $25.99 plan, you’re free to name prospects from 70-plus international locations. Ooma lets customers make and settle for VoIP calls by way of present landline techniques by its ATA Ooma Telo White. The system connects to the modem or router by way of the Ethernet cable and to the landline telephone by way of the FXS port, permitting conventional telephones to position and obtain calls over the web.

Sadly, Ooma doesn’t supply international telephone quantity assist. Discover different VoIP for worldwide calls if you should set up an area presence abroad. 8×8 helps native numbers in over 100 international locations.

Ooma Options

Use customized name blocking on Ooma to stop sure callers from reaching your corporation. (Supply: Ooma)

• Backup quantity: When the web connection is down or the ability goes out, Ooma mechanically forwards calls to an alternate telephone quantity you set. In occasions of emergencies, your corporation stays obtainable for patrons needing help.
• Name forwarding: Redirect calls to a different system or telephone quantity and make sure you don’t miss any buyer queries. Ooma alerts the ATA system Telo, your cellular app, or a colleague’s telephone quantity, relying in your configuration.
• Expanded name blocking: Choose amongst varied name blocking modes on Ooma Premier: nameless callers, suspected spammers, or particular contacts. With this characteristic, you’ll permit brokers to be targeted on essential calls.

GoTo Join: Greatest for Calling A number of Shoppers Abroad

*Save as much as 11% with annual billing.

GoTo Join is the perfect worldwide VoIP calls platform once you often name a number of purchasers from totally different components of the world. It has essentially the most international locations included in its limitless international calling characteristic—a complete of 52. The places embody Australia, China, France, Germany, Italy, Portugal, Sweden, and the UK.

Whereas supporting massive volumes of outbound worldwide calls, the supplier has sturdy VoIP options for environment friendly inbound name administration, together with limitless, customizable dial plans, ring teams, and name queues. It has limitless telephone extensions, letting you assign as many telephone numbers as doable to totally different groups or brokers.

GoTo Join additionally caters to firms with low worldwide name volumes, providing a metered possibility in its base-level plan. The VoIP worldwide charges rely on the vacation spot nation. Sadly, the bundle doesn’t embody name recording. It’s essential to improve to the $32 plan to entry the characteristic. In distinction, our greatest general worldwide VoIP calls supplier, Zoom Telephone, has this functionality in its base-level subscription bundle, which prices simply $10.

GoTo Join Options

Ship a textual content message to prospects once you miss a name on GoTo Join. (Supply: GoTo Join)

• Clever name routing: Distribute telephone calls to essentially the most expert agent to reply a selected buyer concern. This helps improve the primary contact decision fee and creates a extra constructive buyer expertise.
• Instantaneous response: Whenever you’re not free to take a name, GoTo Join mechanically texts again first-time callers about your availability. This characteristic permits you to interact with prospects even once you’re busy and offers prospects peace of thoughts that you just acquired their message.
• Name flip: Swap gadgets whereas on an lively telephone dialog. The decision will mechanically finish on the preliminary system when you decide it up from the opposite.

Telephone.com: Greatest for Increasing International Presence on a Finances

*Save 15% with annual billing. Quantity reductions can be found for 5 or extra customers.

For firms wanting to determine a world presence with out breaking the financial institution, Telephone.com is essentially the most appropriate VoIP supplier, because it gives U.S. native charges for international numbers. The international locations lined are France, Germany, Israel, and the UK. Pay solely $5 a month for numbers in “normal fee international locations,” which embody Austria, Belgium, Finland, and Sweden. On high of the reasonably priced charges, you’ll get enormous reductions as you purchase a number of numbers.

Whenever you buy over 50 telephone numbers, the price is lowered to $2.99. The value is additional lowered to $1.99 as you purchase 100-plus numbers. A number of numbers assist present distinctive telephone traces to key workers and accommodate simultaneous customer support calls.

Sadly, the supplier has restricted native third-party integrations. When you plan to attach your telephone system to different apps, you’ll doubtless discover these platforms in RingCentral’s market, which hosts over 300 enterprise instruments.

Telephone.com Options

Learn voicemail transcriptions to know directly the gist of buyer considerations. (Supply: Telephone.com)

• Schedules: Distribute inbound calls to particular telephone numbers, extensions, or auto-attendant menus primarily based on the day and time the decision went by your system. As an illustration, when prospects name past your working hours, direct them to a greeting that reminds them of your schedule.
• Voice tagging: Know which auto-attendant menu possibility callers selected earlier than chatting with them. The voice tag helps you align your spiels to the explanation the shopper known as your corporation.
• Voicemail transcription: Learn the textual content format of voicemails to know instantly the gist of buyer considerations. Even with out enjoying and replaying the audio file, you’ll know which messages to prioritize.

Nextiva: Greatest for US-based Groups Managing Low Worldwide Name Volumes

*Save as much as 22% with annual billing. Quantity reductions can be found for 5 or extra customers.

Providing low per-minute expenses, Nextiva is the perfect VoIP worldwide calling supplier for U.S.-based groups that want to attach with abroad purchasers sometimes. As an illustration, calls to Australia solely price 3 cents per minute, in comparison with Zoom Telephone’s 4.4 cents. The distinction could seem small, nevertheless it interprets to large financial savings should you’re coping with a number of calls. Learn the way a lot international calling prices for particular calling minutes by utilizing our Match Worldwide Calculator.

Except for reasonably priced worldwide calling charges, Nextiva has a beneficiant toll-free minute allowance. The utmost provided at the costliest subscription plan is 12,500 toll-free minutes. That is useful should you’re serving a nationwide buyer base and managing high-call volumes each month.

One draw back of selecting Nextiva as your VoIP supplier for worldwide calling is that you should improve to the highest-tier subscription bundle to unlock voicemail transcription, an ordinary characteristic in most enterprise telephone techniques. The plan comes with customized pricing. In distinction, this software is out there on Zoom Telephone’s base-level plan for under $10.

Nextiva Options

See staff members’ standing by way of Nextiva’s name presence. (Supply: Nextiva)

• Name presence: Know the provision standing of every staff member with out instantly calling or messaging them. The standing choices are “On-line,” “Busy,” “Do Not Disturb,” “Away,” and “Offline.” These could be manually or mechanically modified.
• Name switch: Transfer a name to a colleague who will expertly reply the shopper’s question. Nextiva helps heat switch, permitting customers to tell the receiving agent what the decision is about, and blind switch, transferring the decision with out chatting with the receiving customer support consultant.
• Name notify: Get notified by e-mail when a certified name comes by your telephone system. That is particularly useful for groups receiving high-volume calls however eager to listen to again from a particular caller.

How We Evaluated the Greatest Companies for VoIP Worldwide Calls

To evaluate the perfect VoIP techniques for worldwide calls, we thought of every supplier’s subscription prices, calling capabilities, usability, and buyer help. Our analysis additionally consists of our skilled opinion on its worth for cash and recognition.

Learn the way we evaluated the perfect VoIP suppliers for worldwide calls by clicking on the tabs beneath:

Ceaselessly Requested Questions (FAQs)

Which international locations do not permit VoIP?

Are Google Voice worldwide calls free?

How can I make worldwide calls without spending a dime?

Backside Line

VoIP options providing worldwide calling let companies construct rapport with prospects overseas and set up a robust international presence. Many include superior routing and queueing capabilities, which assist streamline name administration and facilitate distributed workload amongst brokers. Nonetheless, every supplier has distinctive choices making them splendid for sure use circumstances.

In our analysis, Zoom One emerged as the perfect general, because it gives versatile calling choices (metered and limitless), reasonably priced pricing, and sturdy name administration instruments. Join its entry-level plan, which solely prices $10 per person, monthly, to see if it matches your wants.

Go to Zoom Telephone