Toast and TouchBistro are glorious point-of-sale (POS) methods designed particularly for eating places. Our POS consultants rating these methods a number of instances a 12 months throughout dozens of restaurant-specific standards for our restaurant POS rankings. Each are nice selections, however TouchBistro tends to be a extra templatized, user-friendly system whereas Toast is extra customizable and provides a lot broader options that micro-operations (like meals vehicles) might not use.
In a nutshell:
- TouchBistro: Finest for smaller operations, eating places with easy inventories, and people preferring iPads
- Toast: Finest for rising eating places of all kinds, particularly these wanting expansive on-line ordering, supply, and workforce administration instruments
TouchBistro vs Toast at a Look
We’ve been impressed with each Toast and TouchBistro for a few years. You’ll discover them on a number of of our greatest POS lists:
TouchBistro vs Toast: Options
If you’d like a unique mixture of {hardware} and fee choices—an iPad POS with further fee processing choices or a smaller-scale POS with non-iPad {hardware}—the methods beneath might be a greater match for you.
Each of the methods listed above function on iPads, although Sq. for Eating places additionally makes use of Sq.-designed registers and terminals.
In the event you really feel that both Toast or TouchBistro might be your finest match, although, learn on to see how they carried out throughout our scoring standards. Let’s begin with probably the most fundamental distinction: every system’s value.
Finest for Pricing: TouchBistro
TouchBistro outscored Toast on account of barely extra favorable contract phrases, incomes a 2.25 out of 5 on this class to Toast’s 2 out of 5. TouchBistro’s contracts are just one 12 months (Toast’s requires two years), and as an iPad-based POS, customers are extra probably to have the ability to reuse current POS parts they already personal (although you’ll have to verify with TouchBistro for compatibility).
However should you look previous Toast’s contract phrases, the system could also be cheaper for you. Toast provides a free baseline POS subscription whereas TouchBistro doesn’t even provide a free trial. Toast customers even have a number of choices to pay as they go for {hardware} and extra software program.
TouchBistro’s add-on pricing is simple to grasp. Its charges are month-to-month flat-rate costs, so it’s simple to finances for. They usually clearly checklist most of their add-on charges on their web site.
Toast customers have the choice to pay for add-ons for every out there subscription. The variety of pricing choices could make budgeting slightly complicated; it may be arduous to inform which association is best for your enterprise. Toast can be not very forthcoming with the value of every add-on should you’re getting them individually from the Development plan. Nonetheless, it’s arduous to argue with the $0 upfront possibility.
{Hardware}
TouchBistro and Toast function on very completely different {hardware}. Toast operates on industry-grade, Toast-designed touch-screen tablets and peripherals. TouchBistro, however, depends on iPads for POS terminals, KDS screens, customer-facing shows, and tableside order and fee units. Toast provides a wider vary of {hardware} choices, although. If you’d like self-service kiosks and digital ordering shows, Toast is the one possibility.
Toast provides simple fee plans and pay-as-you-go choices for as much as two terminals. TouchBistro requires {custom} quotes for its {hardware}, with no pay-as-you-go choices. TouchBistro additionally doesn’t help self-ordering kiosks. So, if kiosks are essential, Toast is a greater guess.
Funds
TouchBistro and Toast are tied on funds. Each methods lock new customers into their built-in fee processing methods, TB Funds and Toast Funds. Toast, nonetheless, lists its processing charges publicly, whereas TouchBistro requires a {custom} quote.
Toast Funds charges begin at 2.49% + 15 cents per transaction for purchasers who pay upfront for {hardware}. Excessive-volume eating places also can request a {custom} charge quote, which can probably be decrease. Although, with Toast, you possibly can pay for added software program and {hardware} purchases by agreeing to greater processing charges, which will help small eating places get superior instruments with no cash down.
Our Skilled Take: Select TouchBistro once you need easy built-in fee processing, want a shorter contract, or choose iPads. Select Toast once you wish to use processing charges to pay for {hardware} or further companies, if you wish to get began for $0 upfront or pay-as-you-go together with your processing charges, or should you want self-service kiosks or industry-grade {hardware}.
Finest for Basic Options: Toast
Toast scored greater than TouchBistro on this class (4.13 vs 3.44) as a result of the previous contains extra customizable stories and rather more expansive workforce administration instruments. TouchBistro’s stories are principally templatized, and a few are solely out there on the POS, the back-office dashboard, or as PDFs.
TouchBistro additionally acts as a time clock to file your workers’ hours, nevertheless it falls effectively wanting Toast’s full-spectrum worker administration, which incorporates automated tip pool calculations, scheduling, and even onboarding paperwork.
TouchBistro contains real-time, ingredient-level stock monitoring within the baseline POS. Toast now not contains this; Toast customers have the choice so as to add on the xtraCHEF by Toast app to their POS for a custom-quoted payment.
That is the place issues get slightly nuanced; should you plan to trace your stock in actual time, Toast’s stock software is functionally lots stronger and simpler to make use of. However, it prices extra. TouchBistro contains ingredient-level stock, however the module wants a whole lot of guide updating to remain present and is slightly clunky to make use of.
Our Skilled Take: If common POS performance is your highest precedence, select TouchBistro once you want a easy system with few bells and whistles, and fundamental stock and reporting are sufficient. Select Toast once you want customizable stories, strong workforce administration, and user-friendly stock administration.
Finest for Area of interest POS Options: Toast
Toast has many, many extra superior options than TouchBistro. Most of them are non-compulsory add-ons and include further month-to-month charges. In the event you want automated tip pool administration, a system that alerts you of native labor regulation conflicts if you find yourself creating worker schedules, Toast is your only option.
If the superior software you want is built-in reservations with out the necessity for a third-party integration, each methods provide full-functioning reservations modules. You may add TouchBistro Reservations or Toast Tables for added month-to-month software program charges.
In the case of on-line ordering, TouchBistro and Toast are carefully aligned—in reality, each make it to our checklist of the prime supply POS methods. Each have an internet ordering system that handles pickup or supply and lets individuals order out of your web site or social media pages.
With both system, you possibly can add wait instances to throttle orders, so your kitchen employees doesn’t get overwhelmed. The data integrates together with your advertising and marketing and loyalty packages (you probably have them). Although Toast’s driver administration instruments are extra strong, with map-based driver dispatch.
Each POS methods combine with supply methods by way of third-party apps. Toast has 11 integrations. Some are direct, similar to Grubhub or DoorDash, and a few are aggregators, like ItsaCheckmate. TouchBistro, in the meantime, solely makes use of the aggregator Deliverect, which comes with further month-to-month charges.
Our Skilled Take: Select TouchBistro once you want fundamental, user-friendly built-in reservations and fundamental on-line ordering. Select Toast once you want extra advanced reservations instruments, complete supply administration, maps-based driver dispatch, and detailed tip administration instruments.
Finest for Ease of Use: Tie
If you’d like an easy-to-use POS software program to your restaurant, you possibly can’t go fallacious with both resolution. Each have glorious person interfaces to your waitstaff and directors. Toast might take longer to arrange than TouchBistro, however that relies on the complexity of your menu and stock.
Actual-world customers give these methods a tie when taking a look at ease of use. Each earned a 4.2 out of 5 simply on buyer help. This is a superb rating for SaaS normally and above common for restaurant POS methods.
We give kudos to each Toast and TouchBistro for having 24/7 year-round dwell assist through telephone, e mail, or on-line chat. Their assist sections are thorough and embrace illustrations and movies. Each companies transcend find out how to use the software program with white papers on many facets of restaurant administration.
Toast supplies some further assist, similar to with on-line setup. TouchBistro provides private assist remotely, whereas Toast has in-person help and coaching out there for a payment. Toast additionally provides many coaching modules in Spanish and English.
Our Skilled Take: If ease of use is your deciding issue, select TouchBistro once you want a fast setup. Select Toast once you want in-person coaching and Spanish-language coaching supplies.
Finest for Skilled Rating: Toast
Each TouchBistro and Toast are glorious, user-friendly POS methods. Generally, although, TouchBistro is best for easier restaurant operations. These with a small footprint, like a meals truck or a high-volume counter-service restaurant, will love this iPad-based system. In our restaurant analysis, TouchBistro earned a 4.38 out of 5 for knowledgeable rating.
Toast provides a ton of standout options for each potential restaurant sort—it scored a 5 out of 5 on this class. The 4 distinct subscription choices make sure that massive operations have every little thing they want, whereas small guys don’t pay for instruments they gained’t use.
Are you continue to undecided? If neither of those methods looks as if a match and also you’re nonetheless on the lookout for the perfect POS to your restaurant, take the quiz beneath to see our knowledgeable suggestion. You gained’t have to enter any private info, and your outcomes will seem on this web page:
Discover the Finest POS System for Your Restaurant
Methodology: How We Consider Restaurant POS Programs
When evaluating Toast vs TouchBistro, we thought-about greater than 20 standards which can be necessary to small, unbiased eating places. We grade all restaurant POS methods a number of instances a 12 months utilizing the identical requirements. Click on by way of the factors beneath for extra info.
20% of General Rating
We search for methods that provide a baseline subscription beneath $75 monthly and provide built-in fee processing together with third-party processing choices. Programs that provide free baseline subscriptions, free trials, and contract lengths which can be one 12 months or much less get further factors.
20% of General Rating
We search for all of the performance a restaurant wants for verify, order, and menu administration. We additionally charge workforce administration and scheduling; reporting; and integrations. We give the very best factors to methods that embrace fundamentals like ingredient-level stock within the baseline POS with out further prices.
15% of General Rating
That is the place we charge standout options like on-line ordering, supply administration, loyalty, tipping instruments, and bar and kitchen options.
30% of General Rating
We charge customer support sort (dwell telephone, chat, or e mail) and hours. We additionally search for set up help and offline fee processing.
15% of General Rating
We charge every system’s standout options, worth for cash, and recognition with eating places. We additionally think about our expertise testing the software program.
*Percentages of total rating
TouchBistro vs Toast Ceaselessly Requested Questions (FAQs)
Listed below are the solutions to some generally requested questions on TouchBistro vs Toast.
A POS system designed particularly for eating places can have a month-to-month payment starting from $0 to over $160. Generally this base payment will get you {industry} particular options like digital menus; on-line ordering; and menu, desk, and order administration. At different instances, you could have to pay further charges for these options. Customized pricing may additionally be out there to your chosen POS system.
TouchBistro provides clear and flat-rate pricing; non-compulsory built-in options for loyalty and on-line ordering; and a user-friendly interface.
Toast provides a free subscription possibility; pay-as-you-go pricing for {hardware}; restaurant-specific payroll administration; and an possibility for easy-to-use, real-time, ingredient-level monitoring.
Backside Line
In the case of Toast vs TouchBistro, Toast is total a extra full software program and higher fitted to bigger eating places, like sit-down eateries with massive menus or with a bar or lounge hooked up. TouchBistro, in the meantime, is slightly less complicated and sooner to arrange, however is under no circumstances meager in its options. It’s an excellent selection for smaller eating places, meals vehicles, and people who don’t want intensive stock, and who just like the comfort of an iPad-run software program.