Gusto and SurePayroll are well-liked payroll processing packages with rather a lot to supply. Nevertheless, a better look reveals important variations. Gusto is a general-purpose payroll software program with better HR and integration performance, making it a good selection for almost all small companies, though it’s dearer. SurePayroll, alternatively, is cheaper and extra restricted however has some nice choices for nanny and family payroll. Briefly:
- Gusto: Finest for small companies needing full-service payroll with stable HR instruments
- SurePayroll: Finest for startups, family payroll, and corporations on a good finances
Gusto vs SurePayroll In contrast
*This may change at any time. Go to the suppliers’ web sites to view the most recent promotions on provide.
**For the “No Tax Submitting” plan, SurePayroll will calculate all worker funds and deductions however it’s important to deal with payroll tax remittances and filings your self.
Each Gusto and SurePayroll have robust options, user-friendly interfaces, and nice pricing, typically making our best-of lists, like these:
When to Select Every
Gusto takes prime ranks in most of our comparisons of greatest payroll providers for various industries, so it’s no shock that it’s additionally #1 for greatest payroll providers for small companies normally. You’ll additionally discover it on our lists of:
This software program could be very user-friendly, will get nice critiques from real-world customers, and gives a superb set of options. One downside is that it doesn’t provide medical health insurance in 13 states: Alabama, Alaska, Hawaii, Louisiana, Mississippi, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, and Wyoming. For these states, you would wish to search out your personal dealer, and Gusto prices additional for integrating them into its system. If it is a concern, think about SurePayroll, which might dealer with medical health insurance companies in all 50 states.
We suggest SurePayroll for small companies on a good finances which are comfy with payroll processing however searching for software program to handle the time-consuming duties. Its full-service payroll bundle is cheaper than Gusto’s and gives an excellent inexpensive plan when you file your personal taxes. The payroll instruments are usually straightforward to make use of, and it comes with a tax penalty assure when you let it file taxes for you. Whereas its family/nanny plan pricing is dearer, it nonetheless gives an important deal for the options and earned the #1 spot on our record of greatest nanny payroll providers.
Options to Gusto & SurePayroll
Whereas each Gusto and SurePayroll are good choices for small companies, if your organization is bigger or has extra advanced HR wants, think about different suppliers like Paychex or ADP.
*Pricing relies on a quote we obtained
If you would like extra details about which choices to search for when selecting a payroll service, examine our information on discovering the best payroll resolution for your enterprise.
Most Reasonably priced: SurePayroll
In evaluating SurePayroll vs Gusto for pricing, each provide a number of plans with zero setup charges and allow you to course of payroll as many occasions as you want in a month. Pricing can also be totally clear with payroll subscription prices (for the essential plan) that don’t exceed $1,200 per yr for 10 workers. Nevertheless, we discovered SurePayroll because the extra inexpensive choice of the 2, charging solely $29.99 plus $5 per worker month-to-month for full-service payroll (Gusto’s fundamental plan prices $40 + $6 per worker month-to-month).
*This add-on contains entry to an HR adviser and precedence help (e-mail help plus a direct line for cellphone help).
For easy payroll, SurePayroll is the apparent winner. It gives two plans. For $19.99 + $4 per worker monthly, it processes your payroll and calculates your taxes, however it’s worthwhile to deal with paying taxes your self. Should you’d like SurePayroll to deal with your tax funds and get its Tax Penalty Safety Plan, it’s worthwhile to use the full-service plan for $29.99 + $5 per worker monthly. That is cheaper than Gusto’s most simple plan ($40 + $6 per worker month-to-month), which additionally contains tax submitting.
Nevertheless, bear in mind that some providers, like integrations and multistate tax submitting, incur further charges. Should you want advantages on your workers, you’ll additionally want to speak to a SurePayroll consultant about pricing for these features. SurePayroll gives a number of free months when you decide to an annual plan, though it’s important to contact gross sales for actual particulars.
When to Use Gusto
Gusto is dearer, but additionally gives extra by the use of HR help, advantages administration, and time monitoring. Just like SurePayroll, its costs are all listed on the web site, making it straightforward to calculate and do comparisons. Payroll tax filings are included in its fundamental plan and multistate tax filings in its larger tiers. SurePayroll, even with its full-tax plan, prices additional for a number of states in addition to for native tax submitting. This may add as much as nearly $20 monthly in additional charges.
Should you solely pay contractors, Gusto has a contractor-only payroll plan that features four-day direct deposits, limitless pay runs, and 1099-NECs on the finish of the yr. It even handles new rent reporting—a service that SurePayroll doesn’t provide for contractors.
Finest for Pay Processing: Gusto
So far as fundamental options go, SurePayroll and Gusto are fairly shut. Nevertheless, Gusto earned a better rating for pay processing as a result of its starter plan contains payroll tax filings throughout all ranges (federal, state, and native). With SurePayroll, it’s important to pay additional for native tax filings in Ohio and Pennsylvania even when you get its Full-service plan. Additionally, Gusto contains time monitoring in its larger plans, whereas SurePayroll prices additional for it or requires a third-party integration (which additionally prices additional).
You get extra fee choices with Gusto—from direct deposits to handbook paychecks and pay playing cards (through Gusto Pockets). The Gusto Pockets even permits workers to benefit from monetary instruments, comparable to splitting paychecks amongst completely different accounts and on-demand pay (having access to wages as workers earn them reasonably than having to attend till payday). It is a nice choice for youthful workers who could not have conventional financial institution accounts.
As well as, you’ll be able to pay worldwide contractors if in case you have the worldwide contractor fee add-on. And even when you cease utilizing Gusto, you and your workers get lifetime entry to their payroll info.
When to Use SurePayroll
In case you have seasonal providers the place you might not want payroll for a month or extra, you’ll be able to contact SurePayroll about pausing your providers whereas nonetheless preserving the knowledge helpful for fast reactivation. They cost a minimal price for this. Gusto doesn’t provide such a service.
One other use case for SurePayroll is family payroll, which Gusto doesn’t cowl. SurePayroll gives all of the features of its plans plus helps with advantages and family worker administration.
Additional, when you’re all the time on the go, SurePayroll has a cell app (for iOS and Android gadgets) that allows you to handle, edit, and approve payrolls. You possibly can even entry worker contact info and consider payroll totals, fee strategies, and reviews on earnings, taxes, and deductions. Gusto doesn’t have a downloadable cell app, though the web site is mobile-friendly.
Finest for HR Options: Gusto
Gusto gives extra for HR than SurePayroll, though a lot of its instruments are included within the higher-priced plans. On the subject of hiring and onboarding, Gusto is the clear winner as it might publish jobs and observe candidates. After you’ve chosen your new rent, it gives a number of instruments to make these first few days straightforward—like crafting provide letters and sending them by way of Gusto. You may also create orientation paperwork and onboarding checklists that new hires can comply with to get began, and even higher, enable them to fill out and signal kinds on-line to get issues rolling quick.
When it comes to worker advantages, we needed to give this one a bit thought as a result of whereas Gusto gives extra advantages itself, its well being advantages will not be accessible in Alabama, Alaska, Hawaii, Louisiana, Mississippi, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, and Wyoming (as of this writing). SurePayroll, alternatively, can dealer advantages for all 50 states. Each cost additional for advantages as effectively. Ultimately, they appear carefully matched.
Nevertheless, Gusto gives a variety of each commonplace and non-standard worker advantages. It gives 529 faculty financial savings along with well being, dental, imaginative and prescient, 401(ok), HSA, FSA, and commuter advantages. Lastly, your workers who join a Gusto Pockets account get monetary administration instruments and early paycheck entry of as much as $500 (Gusto Cashout)—one thing SurePayroll doesn’t provide.
When to Use SurePayroll
Gusto doesn’t present some HR providers like background checks, abilities testing, and behavioral assessments for candidates—SurePayroll can, however these instruments could value additional. Family employers who plan to make use of SurePayroll’s nanny payroll providers will discover these providers helpful as they will simply order background checks for brand new family workers.
SurePayroll could lack the efficiency evaluate module that Gusto gives in its larger tiers, however its private improvement inventories can be utilized to supply goal standards for figuring out worker strengths and weaknesses. Whereas it additionally doesn’t have monetary instruments like Gusto Pockets, SurePayroll may also help you buy common legal responsibility, industrial auto, umbrella, BOP, E&O, D&O, and EPLI protection. It additionally works by way of Paychex for well being, dental, imaginative and prescient, and different advantages like HSAs. Plus, its 401(ok) plans are designed for small companies.
Finest for Reporting: Tie
In evaluating Gusto vs SurePayroll for reporting, each suppliers provide fundamental payroll reviews with customization choices. Nevertheless, Gusto gives extra reviews primarily due to its further HR options for hiring workers, monitoring attendance, managing efficiency critiques, and operating workers surveys.
Finest for Ease of Use & Buyer Help: Gusto
Setup with Gusto is straightforward, and there are on-line guides or you’ll be able to ask for help. The person interface is vivid, clear, and straightforward to comply with. There are loads of instruments, so it might take some time to study, however general, it’s among the many best to make use of.
In comparison with SurePayroll, it gives stronger on-line assist options and tutorials, in addition to superior coaching for its companions. Help is accessible through cellphone, e-mail, and chat. Should you subscribe to its larger tier, you get a devoted shopper success supervisor (CSM) and precedence help that features entry to a direct cellphone line to contact customer support.
It additionally integrates with a number of third-party software program, permitting you to attach Gusto’s platform with programs that companies sometimes use. A few of its companions embrace ApplicantPro, Asana, Field, Clover, Deputy, FreshBooks, Greenhouse, Homebase, JazzHR, QuickBooks, Once I Work, and Xero.
When to Contemplate SurePayroll
SurePayroll is usually easy to study and use. Navigating by way of its options can also be pretty straightforward. Whereas it doesn’t have Gusto’s precedence help choice with a devoted CSM, SurePayroll’s customer support staff is accessible weekdays and Saturdays (Gusto solely gives weekday help).
Finest for Consumer Recognition: Gusto
*Knowledge from third-party evaluate websites (comparable to G2 and Capterra)
To check Gusto vs SurePayroll on person reputation, we checked out every suppliers’ common general rankings and the variety of critiques on third-party evaluate websites like G2 and Capterra. Gusto obtained excellent marks on this criterion as a result of its common person rankings is 4 and up and its common variety of critiques exceeded 1,000. Whereas SurePayroll additionally earned common person rankings of 4 and up, its variety of critiques is considerably smaller (fewer than 500).
What Customers Assume: Gusto vs SurePayroll
Customers who left Gusto critiques on G2 and Capterra like its user-friendly interface, whereas some stated that its payroll instruments make tax submitting and paying workers a breeze. Nevertheless, the actual kicker was the energy of the help staff. Whereas some reviewers recommended the help staff for resolving their points, a number of customers stated that they had bother getting maintain of somebody.
A lot of the on-line critiques about SurePayroll are constructive. The widespread suggestions that customers go away on G2 and Capterra is about its affordability and ease of use. Reviewers additionally respect its straightforward setup course of and environment friendly payroll instruments. Nevertheless, its buyer help high quality is inconsistent. Whereas a number of customers described SurePayroll’s help staff as useful, some complained about having skilled lengthy wait occasions and receiving ideas that didn’t resolve their downside.
Methodology: How We Evaluated Gusto vs SurePayroll
We evaluated SurePayroll vs Gusto by every supplier’s pricing constructions, options, and ease of use. We additionally checked whether or not HR professionals can be found to offer skilled recommendation. Buyer help was additionally an vital issue, since small enterprise house owners could need assistance navigating by way of the software program.
Click on by way of the tabs beneath for a extra detailed breakdown of our analysis standards.
35% of Total Rating
We seemed for HR providers and features like on-line onboarding, state new rent reporting, self-service portals, and a workers of skilled advisers. We additionally gave further factors to software program suppliers providing medical health insurance accessible in all 50 states and superior HR options like hiring, compensation, studying, and efficiency administration.
20% of Total Rating
We gave essentially the most credit score to options that course of direct deposits in two days or much less, have a number of fee choices, deal with year-end tax reporting, handle tax funds and filings (federal, state, and native taxes), and provide a penalty-free assure.
20% of Total Rating
We seemed for options that make the software program straightforward to make use of, comparable to having an interface that’s intuitive and customizable. Additional factors got to suppliers that supply integration choices, set-up help, dwell cellphone help, and a devoted consultant.
15% of Total Rating
We checked to see if the supplier has clear pricing, zero setup charges, and a number of plan choices with limitless pay runs. We additionally gave further factors to these with plans that value $1,200 or much less per yr for 10 workers.
5% of Total Rating
Desire was given to software program with built-in fundamental payroll reviews and customization choices.
5% of Total Rating
We thought-about on-line person critiques—together with these of our opponents like G2 and Capterra—primarily based on a 5-star scale, whereby any choice with a median of 4+ stars is right. Additionally, software program with 1,000 or extra critiques on third-party websites is most well-liked.
*Percentages of general rating
In evaluating Gusto vs SurePayroll, each have stable options for paying workers and contractors however Gusto usually comes out on prime. It gives extra HR features that will help you effectively handle the worker lifecycle—from hiring to retiring. Plus, you’re granted entry to precedence help and a devoted CSM when you get its highest tier. Except you’re searching for family payroll or want a less expensive choice, Gusto is the higher selection. Join a Gusto account and take the headache of payroll off your plate.